Why We Build Lighthouses
The idea is to create a vision or an idea that clarifies things for people.
I had a colleague on LinkedIn ask the question the other day - What Do You Do? I responded that I build virtual "lighthouses". She followed up with a question saying "Do you mean you turn people's thinking on?" My answer is I hope so.
I believe that people are the most important resource that any organizations possesses and that the foundation of all relationships is trust. I know some people would say that love makes the world go around, but I can love somebody and not want to do business with them. If I can't trust them there is no basis for the relationship to continue.
I had a discussion with one of my proteges the other day about a relationship she was discouraged about. She was questioning whether or not her time with the organization had come to an end. She felt that she didn't trust her supervisor, her supervisor didn't trust her, and she wasn't sure that she trusted the Executive Team.
I told her I couldn't and wouldn't make the decision for her, but for me that was a sign of time to depart.
Building a lighthouse is about what Marcus Buckingham calls clarity. He says that clarity is the most important quality of a leader- to be able to answer the questions-
- What do we do?
- Why does it matter?
- How do I fit in?
I think he is right, that's what we want from our leaders- clarity. Clarity leads to trust.
It is interesting to see how uncomfortable we remain with the concept of trust and relationships. When you look at organizations that "specialize" in change management they talk a lot about processes, and technology, and ERP and stuff like that. They don't talk very much about trust and relationships.
I talked about the fact that a national study showed that 40% of new managers fail in their first 18 months in the new role. The biggest reason- failure to build relationships and trust. I'm not very good with technology so I guess that I will just keep trying to build lighthouses and relationships.
I'll leave you with another quote from Margaret Wheatly-
In organizations, real power and energy is generated through relationships. The patterns of relationships and the capacity to form them are more important than tasks, functions, roles, and positions.