Cautious Optimism

I just read a post on MSN that causes me to be cautiously optimistic. In the post it describes President Obama's desire to reposition much of the bailout strategy to community banks and small businesses. I think that would represent an excellent move.

I run a small business and work with many others. While I have seen many of the large financial institutions benefit from the bailout and in fairness pay back much if not all of the bail out money I can't say I have seen enormous quantities of the money "trickle down" to small businesses or lenders loosen up and provide loans to help refuel a real recovery.

As a "little guy" while I am pleased to see the stock market creeping back up I am not quite ready to declare the recession over. I live in a world of intimacy. I deal with my clients one on one. I see them continue to struggle. The community I reside in still has high unemployment and relatively low affordability, the ability for people to buy a home relative to their income. There is no grand strategy to deal with this issue in our local economy that I have seen.

I am not going to blame all of where we are on the "big banks" and the Administration. I have felt and still feel that the recession represented and continues to provide an opportunity for community banks and credit unions to step up and play a bigger role in their communities and how people see them. I have been pretty underwhelmed by the innovation and risk taking I have seen to date.

I hope that if the President is successful in this new direction smaller banks and credit unions "invest" in their communities rather than follow the example of the mega banks. At least in theory we are part of these communities. I am a big believer in the concept of think globally, but act locally.

So I will be curious to see what happens. For those in the "community" banking world if these funds come through it will be our opportunity and responsibility to step up. It has been easy to hide behind the excuse that we didn't benefit from the first round, but what will we do with our turn at bat if we get it?

In Search of.....?

I have always found August to be kind of an interesting month. I am naturally restless so I struggle with it. I like the fact that it is summer, but the fact business seems to slow to a crawl drives me crazy sometimes. I have too much time to spend questioning myself and my purpose.

I read an interesting book this weekend, The Geography of Bliss, by Eric Weiner. The author, who is a self professed "grump" charted his journey through a number of countries ranging from Bhutan to Moldova and the U.S. in search of what defines and creates happiness for people. It is a pretty interesting book that demonstrates that the correlation between standard of living, weather, and other factors is not nearly as absolute as we would think. It would seem that Maslow had it right.

The importance of relationships between people was a constant recurring theme. People and cultures with a strong relationship network are generally happier. When the author posed the question of whether or not there was a higher "state" of evolution than happiness to an Indian guru, the guru responded that love and relationships are indeed higher.

The other thing that was profound was the relationship between doing something you perceive as having a purpose you can personally align with had on happiness or contentment. I know it is critically important to me, is was interesting to have it "validated". It was also interesting that being able to share that purpose with others by talking about it or literally sharing the activity is very important as well. It would seem happiness is rarely solitary.

It was also interesting that happiness needs polarity. Happiness without sadness or emotional "pain" becomes vanilla or complacency. People who pursue things vigorously enjoy the benefits of both "poles" more than those who navigate only smooth waters.

Probably the most interesting place he visited to me was Iceland. It is dark and cold there a lot, it is a relatively small geographical area, but has a very high "happiness" index. I particularly liked the Icelandic perspective that experimenting with multiple careers and interests is encouraged, not based on your "talent", but rather your passion. Since I seem prone to reinventing myself perhaps that is why it resonates with me. Sounds like the Icelanders where embracing and celebrating "whole people" long before I began pursuing it.

So in the dog days of August I leave you with these reflections-

• Relationships really are important
• Doing what you love may bring you more happiness than doing what you excel at
• Sharing your passions and interests seems to multiply rather than diminish them
• Happiness without pain or sadness is like love without passion, a little bland

What do you think...?

Why We Build Lighthouses

I got the idea of building a "lighthouse" from a great quote that some employees shared with me when I worked at my last "corporate" role.

The idea is to create a vision or an idea that clarifies things for people.
I had a colleague on LinkedIn ask the question the other day - What Do You Do? I responded that I build virtual "lighthouses". She followed up with a question saying "Do you mean you turn people's thinking on?" My answer is I hope so.

I believe that people are the most important resource that any organizations possesses and that the foundation of all relationships is trust. I know some people would say that love makes the world go around, but I can love somebody and not want to do business with them. If I can't trust them there is no basis for the relationship to continue.

I had a discussion with one of my proteges the other day about a relationship she was discouraged about. She was questioning whether or not her time with the organization had come to an end. She felt that she didn't trust her supervisor, her supervisor didn't trust her, and she wasn't sure that she trusted the Executive Team.
I told her I couldn't and wouldn't make the decision for her, but for me that was a sign of time to depart.

Building a lighthouse is about what Marcus Buckingham calls clarity. He says that clarity is the most important quality of a leader- to be able to answer the questions-

• What do we do?
• Why does it matter?
• How do I fit in?

I think he is right, that's what we want from our leaders- clarity. Clarity leads to trust.

It is interesting to see how uncomfortable we remain with the concept of trust and relationships. When you look at organizations that "specialize" in change management they talk a lot about processes, and technology, and ERP and stuff like that. They don't talk very much about trust and relationships.

I talked about the fact that a national study showed that 40% of new managers fail in their first 18 months in the new role. The biggest reason- failure to build relationships and trust. I'm not very good with technology so I guess that I will just keep trying to build lighthouses and relationships.

I'll leave you with another quote from Margaret Wheatly-

In organizations, real power and energy is generated through relationships. The patterns of relationships and the capacity to form them are more important than tasks, functions, roles, and positions.

Why Aren't We Teaching This?

As an avid blog reader, writer, and teacher I see comments and questions about employee engagement, reducing turnover, keeping critical staff and reams about leadership. Whether leadership is born or taught, trying to define it, etc.
When you look at the syllabus of the typical MBA program that is very little in it about how to build and lead teams. There is plenty about finance, accounting, marketing, and even a little economics for texture, but very little about people.
Do we think the transition from doer to leader occurs by osmosis? Do we believe that it is "embedded" in the right candidates and it will emerge?
I read an article a while back that indicated that 40% of new managers fail within the first 18 months and the biggest reason they fail is that they don't know how to build and maintain effective relationships.
When I work with entrepreneurs one of the biggest obstacles they experience is moving from doer to leader and building successful transition and succession strategies.
Executive and personal coaching as businesses are booming. It has become the therapy of the new millennium. Why are companies and educational institutions not addressing this earlier on in peoples careers?
I know that there are books out there like Good to Great and the One Minute Manager, but as a recent B school grad asked- "So what is this bus that Jim Collins keeps talking about?"
At the end of the day everything boils down to effective relationships. Isn't about time we recognize and embrace that?