Saturday, February 27, 2010

A Real Paradigm Shift

Every once in a while you get to experience a real paradigm shift.

A number of years ago I had an opportunity to attend a presentation/demonstration by Monty Roberts the "Horse Whisperer". If you are familiar with horse training vernacular you know that for the last couple of hundred years the technique of training horses has been referred to as "breaking" the horse. In short to teach the horse to "comply" with our will and instruction. Roberts discussed some things that were pretty intriguing to me. The fact that horses are both a herd and a "prey animal". Their primary reaction to threats is to flee. The herd part of their instinct is that they are essentially programmed to "join up" with others rather than attempt to go it alone. With that in mind he proposed a different methodology- rather than "breaking" the horse why not extend an invitation to the horse to "join up" with you and become part of your herd? In the space of a little over an hour I saw a horse that had never been ridden accept a saddle, bridle, and rider. That is a paradigm shift!

Because of what I do my mind immediately went to my own experiences with people and organizations. What if we were to offer an opportunity to employees to "join up" with us rather than try to impose our organizational values or even our personal values for those of us that lead and manage teams? That became part of the fabric of my model of moving from compliance to commitment.

This week I had the opportunity to be exposed to another profound paradigm shift by a brilliant colleague. This model identifies behavioral "channels" in the subconscious mind and allows you to "retrain" the channel to create opportunities for profound and sustained changes in the behavior of individuals and teams. By creating the new "channel" you are allowing them to join up rather than imposing your model or view.

I am not confident or competent enough to discuss this model in detail at this stage, but I assure you you will be hearing more from me on this topic as I understand it and its application.

Thank you Reut for sharing your brilliance and your vision with me and the others. I am very excited about seeing where this new paradigm takes us... What new "paradigms" are you open to exploring?

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Sunday, December 6, 2009

The Power of Example

Happiness is when what you think, what you say, and what you do are in harmony.
Mahatma Gandhi


I had the opportunity this week to attend two very different functions that had some interesting parallels.

The first was a "transition" or retirement party for an executive that I admire a great deal. I have known him for a long time and in candor there have been a number of occasions where our viewpoints were at odds. What I found consistently about him however; was that our disagreements never started or became personal. He possesses a clear set of values and a personal vision that although I might not always share I always appreciate.

As I listened to people who had worked with him over a 35 year career describe him they consistently used words like; integrity, honesty, ethics, vision, faith, humility, and passion. I recognized that those words resonated with me in my own experiences with him. He is tough minded yet compassionate, a strong negotiator, but never for his own personal gain.

People who worked for him would describe him as visionary, task driven, and demanding of excellence from himself and others. I doubt many would describe him as warm, but a compassion and empathy emanate from him as well as a quiet courage.

He has faced adversity both in his professional and personal life, but you get a sense that he strides on with his mission in view and his values intact. An example to peers, subordinates, and colleagues. His departure will leave a hole, I have not encountered many of his ilk of late.

The other individual in some ways couldn't be more different. His transition was sudden and unexpected. He died during an accident harvesting firewood on his ranch. He was a rancher and community leader who spent his life doing what he loved as a steward of the land that his family has owned for generations.

I met him several years ago in a small country church where he was speaking to a men's group about his faith and how it called him and changed him. I got to know him much better later as part of a community group and as a political candidate. In some ways we were unlikely allies. He was a man of the land and passionate in his conservative Christian beliefs. I have spent a good deal of my life in more urban and corporate settings. While I consider myself to be Christian I am more wary of the restrictiveness of organized religion, especially when it imposes strict boundaries.

We spent a lot of time together one on one and I found him to be a highly discerning listener and a man who while he held his own beliefs firmly was very capable of respecting the views of others; a characteristic I find rarely and appreciate more as I get older.

When I was running for office I found myself on the "wrong" side of a pretty controversial issue. As a major fundraiser and supporter who had traded on his own reputation to build support for me my position put him in an ackward spot. I remember when we met one on one to discuss it and at the end of our discussion he told me "now that I understand your position I agree with you." His steadfast support of me caused both my supporters and detractors to scratch their heads. In their minds we were polarities. They couldn't have been more wrong. We shared a common conviction that the common bond that is critical to all successful human systems is relationships and that you should endeavor to find the points of agreement rather than contention. I lost the election, but I have to say that the process of running for office and creating relationships like the one I shared with him made that experience one of the most worthwhile endeavors I will likely ever engage in.

One was an executive who through his leaderhip position and commitment leaves a legacy of organizational structure, strategic vision, and mentees and colleagues who will carry on his legacy. The other was a rancher, community leader, and "elder" who touched hundreds through engagement with his community, his church, and his friendship. The commonality; they don't talk about their values they live them onstage everyday for everyone to see.

When it is my time to "transition" or to depart I hope to follow their example and for people to think of me not in terms of what I possessed, but rather what I leave behind. Skip and Lee, thanks for setting an example for me and others.

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Friday, October 9, 2009

Mandate or Mistake?

Why do I suspect that I was not the only person to be surprised by President Obama's selection as the latest recipient of the Nobel Peace prize? I have to admit I am still processing my reaction.

The reaction from the "right" is pretty typical, the award indicates how shallow the world is, recognizes Obama's "star" power, but little else etc. Are we in the U.S missing something that the rest of the world sees? Did we miss and continue to miss how polarizing the actions of the last administration were in how the world saw us?

From my own personal context I do see this award as a bit "proactive" if not premature, but at the same time I have often heard that "good" managers use recognition reactively, while great managers use it proactively to create an environment for even greater performance.

What a change to see the U.S seen as a beacon again. We can ask ourselves whether or not given some of our domestic issues that this is where we should concentrate, but is there room on the agenda for both? To those that are critical have we given this President a reasonable time to create meaningful change, he has been in office nine months. In that nine months he has definitely created a profound effect in how the world sees the United States. Maybe not a bad start.

Barrack Obama may be the most polarizing President since Lincoln. When I read some of the diatribes about him I wonder how it is that he has created such fear and agitation in such a short time. We still have leadership of the other party claiming or a least condoning claims that he isn't an American citizen and is a secret Muslim. Are they that afraid of the potential change he represents? I don't have any issue with disagreeing with a candidate or even voting for the other "guy", but do we have to demonize?

Perhaps this award represents the "audacity of hope", not only for the United States, but for the world. To me it speaks of the yearning of a lot of people for a different way of interacting together in a collaborative fashion.

There are a lot of scary things going on right now. The situation in the Middle East is far from resolved and we still have miles to go before we have repaired the fundamental infrastructure of own society on issues including health care and employment. In our President's defense, he didn't create any of those issues he inherited them.

I am an optimist by nature. I am going to interpret the award as a mandate and a sign of hope that the President will continue to grow into his role as both a domestic and world leader and will contribute to leaving the country and the world a better place when he leaves office then when he found it. I do not and will not always agree with everything he does, but as is my nature and my imperative I will withhold judgment and try to evaluate the "whole person" that he represents.

To those that want to reject the award I caution that is what has characterized us in the world for a long time, incapable of recognizing and accepting others right to see things from a different perspective. We don't have to agree, but do we need to impose our viewpoint or ridicule that of others we disagree with?

I would be curious to hear your reactions, especially those from the international community.

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Sunday, January 18, 2009

Imagination

In my dream the angel shrugged and said ...this time if we fail, it will be a failure of imagination and then she gently placed the world in the palm of my hand.

Brian Anderson



I have to admit that this particular quote is one of my all time favorites. It has been an interesting week, we are halfway through the first month of 2009. The economy is still very rocky, but I saw some interesting things as well.



Earlier this week a pilot skillfully landed an aircraft in a frozen river and 155 people walked away. There were no casualties. Listening to the stories from the survivors it was uplifting to hear not only about the captain, but about passengers helping each other and the courage and action of the ferry crews and others.



A friend shared a sad story about a hate crime that occurred over 20 years ago because of anger and ignorance and fear generated from tough economic circumstances and a desire to blame it on others because of their nationality. I hope we are past that.



Another colleague talked about how we let people like Madoff becomes heroes or "rock stars" and who is responsible for changing it and how long will it take. I responded that we have to address it individually and role model the appropriate behavior for ourselves, each other and our families.



Dr. King gave his "I have a dream" speech over 45 years ago. On Tuesday we will inaugurate an African American president. The energy around that inauguration is a palpable force. The "audacity of hope" and opportunity for change energy he brings seem to have captured not just the imagination of the United States, but the world. I had an opportunity to watch some of the inaugural festivities today. I have to tell you that whether you voted for him or not the energy that this president brings is something to behold. At the Democratic convention former President Clinton indicated that the United States is at our best when we demonstrate the power of our example rather than the example of our power. I felt proud of the example I saw today.



As many of you know I am deeply committed to the spirit of engagement, that asking your employees, your customers, and your community to "join up" with you in supporting a common vision built on a foundation of trust is a profoundly better way to lead organizations. I have decided to make it my commitment to try to spread that concept and model to as many organizations as I can through my consulting, my writing, and my speaking. One of the people who read my book was kind enough to accurately synthesize my intent in writing it in her review. It is not a how to manual, it is a journal of my experiences and a model of a system and a path I have committed myself to. I don't get it right all the time and I am not setting myself up as an example, rather I am attempting to share my experience.



So I have decided that I am going to accept President Obama's invitation to join him in the audacity of hope. I am going to take responsibility for my actions and my journey and also to try to create environments of engagement and commitment rather than compliance and fear wherever I can.



Where will your imagination take you over the course of this year?

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