Mark Herbert

 Mark Herbert

Mark F. Herbert has over 30 years of combined corporate management and consulting experience in industries ranging from high technology and financial services to healthcare and ecotourism. His most recent corporate role was as Chief Operating/Relationship Officer for one of Oregon's largest credit unions.

Mark is a Principal for New Paradigms LLC a management consultancy specializing in helping organizations effectively and successfully embraces change and engages their workforces.

He possesses a BS in Management from Arizona State University, attended graduate school at the University of Oregon's Institute for Industrial Relations, and has received specialized training certifications in programs regarding facilitating change, sales and service management, employee communications, and human resources management.

Using a model based on an integrated, systemic approach that includes strategies to address five key elements: respect, responsibility, information rewards, and loyalty; Mark facilitated and led teams and initiatives resulting in increased market share, improved profitability, and received national recognition for programs in education and healthcare management while officer at a large credit union. He has been a speaker and presenter at conferences on a local, regional, and national basis on leadership, change management, and human resources related topics.

Selected Accomplishments

  • 2007 Shining Star Recipient from the Eugene Area Chamber of Commerce for Outstanding contributions to the community.
  • 2007 selection to Credit Union Executive Society’s “Rising 100”- top 100 non-ceo’s in CU industry.
  • The development and implementation of a program to recognize excellence in public education incorporating the efforts of two Chambers of Commerce, three school districts, and a major university.


Molly B Scurto is a Senior Associate with New Paradigms LLC.

Molly's particular expertise is in leadership, communication, engagement strategies, human resource management, mentoring and coaching, facilitation and team process coordination, and strategic planning initiatives, including corporate culture.

Molly possesses Bachelors and Master’s Degrees in Education and Education Administration and additionally is a certified Master Trainer for AchieveGlobal, a certified Professional in Human Resources, and in the Keychange Institute coaching and facilitation process.

Molly possesses over 20 years of consulting experience including the public and private sector working with clients including health care, industrial products, retail services, transportation, aggregates and construction and others.
Molly is based in Lane County Oregon.


 Jacqueline Rice

Jacqueline Rice - Practice Manager, Strategic Planning and Implementation

Jacqueline (Jackie) Rice heads our strategic planning and implementation activities. Jackie's proven capabilities in business planning, business development, market and competitive analysis, strategic research and executive decision support were well established serving organizations including John C. Lincoln Health Network, PeaceHealth Oregon Region, PeaceHealth Medical Laboratories and Beckman Instruments.

Jackie brings these capabilities to our clients in developing and executing strategies and initiatives with a primary focus in the healthcare and not for profit sectors.

Jackie's education and experience includes over 30 years of managerial and executive experience, Bachelor of Science degrees in Microbiology and Medical Technology, an MBA, and certification as a Fellow of the American College of Health Care Executives (FACHE).